Frequently Asked Questions

image
image
image
  • Q1. What Boomchart Do?.

    Boomchart is a Team of Creative Designers & Developers who Develop Items for various marketplace such as Codecanyon, Codester. Boomchart also Develop Custom Website for Various Client/Company around the globe. Boomchart Has Currently 20+ Items (According to May'2020) and developing more day by day.

  • Q2. Can I use Product by Boomchart for my client?

    Yes, you are free to use our Products including scripts or templates to build websites for your client. We love to provide developers with beautiful and functional design choices for their client.

  • Q3. Do you provide documentation and support?

    Yes. You can check our product support tab for more. All of our item comes with documentation. We also offer free installation service (Installable Items only) on cPanel based hosting/server. Also we have our own forum, where daily lots of clients are getting help from us and other client as well. Additionally we have dedicated support team to assist you on any difficulties.

  • Q4. How long do I have support access?

    Forever or As long as your are eligible. Getting confused? Okay, You can extend support at anytime by paying a very small fees. Most of the cases its not required. We love to assist our clients.

  • Q5. What is the refund policy of Boomchart?

    As we are selling Digital goods, most of the cases there is no Refund. As No Refunds will be offered for digital products except if the product you’ve purchased is: Completely non-functional

  • Q6. Can I modify the source code?

    Of course! You can change anything you need. All of our Products come with full source code and they are very easy to modify.

  • Q7. Do your Products work with mobile devices?

    All of our new items are display beautifully on mobile devices. Our Products are cross browser compatible and fully responsive.

  • Q8. Do you have an affiliate/referral program?

    If you are a content publisher, web designer/developer or small business owner looking to generate income by promoting our item then please contact us: support@boomchart.com.ng

  • Q9. Do you provide customization on your Products?

    Yes, We Do! We provide any types of customization for additional charges. We also developed custom website/software as you need. If you have any custom requirements then mail us: support@boomchart.com.ng

  • Q10. Which Web Hosting will better for me?

    There are a lots of webhosting provider and they are using different types of control panel. We always advise to use webhosting which comes with cPanel. Cpanel Based website is easier to control and use. We always recommend purchasing from well known cPanel Provider.

  • Q11. Is your Item works with Shared Hosting?

    Yes! All of our script and template works with Shared Hosting.

  • Q12. What is cPanel Based Hosting ?

    cPanel is a web based hosting control panel provided by many hosting providers to website owners allowing them to manage their websites from a web based interface.

  • Q13. Do you encode or encrypt the source code?

    No. Once you purchase any of our scripts, templates or plugins, you will get full access to the code and can modify it however you want.

  • Q14. Is there a way to test your Scripts before I Purchase?

    We have a live demo with each of our items (where a demo is really possible). You can use that to experiment with all the features.

  • Q15. How do I get in touch with you?

    Just use our contact page and Get in Touch with us!